Customer Service Representative - State Farm Agent Team Member
Full Time • North Augusta - SC
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 2011, and we’ve built a small but dedicated team of two professionals who truly care about helping people protect what matters most. Before becoming an agent, I owned my own business, which taught me the importance of customer relationships, teamwork, and accountability — all values that carry over into how we run our agency today.
I’m a graduate of the University of South Carolina and a proud father of two. Giving back is also a big part of who I am — I stay involved in several local charities and enjoy finding ways to support meaningful causes in our area.
We offer a laid-back, friendly, and drama-free work environment where everyone is respected and valued. Team members enjoy paid time off, along with stipends toward both retirement and health benefits.
Our office culture is one of trust, collaboration, and positivity. We keep things professional but relaxed, focusing on doing great work while maintaining a healthy work-life balance. If you’re friendly, dependable, and enjoy being part of a close-knit team, you’ll fit right in here.
ROLE DESCRIPTION:
Our agency has been proudly serving the community since 2011, and we’ve built a small but dedicated team of two professionals who truly care about helping people protect what matters most. Before becoming an agent, I owned my own business, which taught me the importance of customer relationships, teamwork, and accountability — all values that carry over into how we run our agency today.
I’m a graduate of the University of South Carolina and a proud father of two. Giving back is also a big part of who I am — I stay involved in several local charities and enjoy finding ways to support meaningful causes in our area.
We offer a laid-back, friendly, and drama-free work environment where everyone is respected and valued. Team members enjoy paid time off, along with stipends toward both retirement and health benefits.
Our office culture is one of trust, collaboration, and positivity. We keep things professional but relaxed, focusing on doing great work while maintaining a healthy work-life balance. If you’re friendly, dependable, and enjoy being part of a close-knit team, you’ll fit right in here.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bobby Fuller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in North Augusta, SC and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none